Modera

Modera New Rochelle offers a modern, well-maintained living environment with strong community amenities, responsive maintenance, and generally attentive staff. The majority of residents praise the property's cleanliness, fitness facilities, location near public transit, and professional service. However, a minority of residents report concerns about fire alarm frequency, pet-related issues in common areas, occasional maintenance delays, and communication challenges with the leasing office.

Management and staff receive consistently high praise for responsiveness, professionalism, and helpfulness across leasing, maintenance, and community services. The majority of residents report prompt maintenance request resolution and effective communication through office staff and apps. A small number of residents report concerns about office organization, billing practices, and delayed responses to specific maintenance issues, though these represent a minority of feedback.

Modera New Rochelle offers extensive amenities including a state-of-the-art gym, pool, rooftop terrace, and courtyard with outdoor grilling facilities that residents consistently praise. Common areas are generally well-maintained and clean, with responsive maintenance staff addressing work orders promptly. However, some residents report ongoing issues with fire alarm testing frequency, occasional cleanliness lapses in shared spaces, and delayed repairs to specific amenities like the golf simulator and gym equipment.

The building is modern and well-maintained overall, with most residents praising cleanliness, responsive maintenance, and quality amenities like the gym. However, recurring concerns include odor issues from pets and smoke in common areas, occasional elevator wait times, and inconsistent upkeep in hallways. Fire alarm testing frequency and pet-related cleanliness problems are noted as persistent issues by some residents.

Maintenance requests are consistently resolved quickly, often within the same day, with staff described as professional, prepared, and courteous. The maintenance team demonstrates strong follow-through on repairs and attention to detail, including cleanup after work. However, some residents report delays on specific facility issues such as fire alarm malfunctions, gym equipment repairs, and amenity maintenance that have persisted over extended periods.

Residents consistently praise the property's location as a major advantage, highlighting convenient access to Metro North and Amtrak (approximately 10 minutes walk), proximity to highways for drivers, and nearby restaurants and shops within walking distance. The location offers an appealing balance for commuters seeking city access without urban congestion, combined with a quieter residential neighborhood setting. Multiple residents note the value proposition of modern amenities and pricing relative to comparable urban alternatives.